As winter asserts its dominance over the United Kingdom, the Bristol Centre for Sustainable Energy has initiated the “Share the Warmth” appeal to assist individuals contending with escalating energy bills. The charity reports a significant surge in demand for aid, revealing that individuals are grappling with challenges on a broader scale this winter.
The energy advice manager for the charity expressed concern over the extent of the struggle faced by many. “It’s not just energy bills individuals are contending with; it’s an overarching challenge. They are facing difficulties on a much larger scale than before,” shared the manager.
Highlighting the pivotal role of heating and hot water costs, the manager disclosed that approximately 80% of energy bills are attributed to these essential elements. Cautioning against minor measures like turning off lights or abstaining from using appliances, the manager emphasized their limited impact on cost savings while significantly affecting overall well-being.
The charity’s advice hotline, dedicated to providing guidance on energy cost reduction and bill payment, has witnessed a notable increase in inquiries. To sustain this critical service, the Share the Warmth appeal aims to raise funds.
A representative from the Centre for Sustainable Energy elaborated on the challenges faced by individuals seeking assistance. “On a daily basis, our energy advisors engage with an increasing number of individuals struggling with energy bills, costly heating systems, or residing in cold and draughty homes,” noted the representative. With the pervasive increase in energy bills and the rising cost of living, an unprecedented number of individuals find themselves in dire straits.
“We provide assistance when individuals are in debt to their gas or electricity supplier, ensuring they access the benefits they are entitled to so they can afford to heat their homes,” the representative affirmed, underscoring the injustice of individuals living in uncomfortably cold homes and avoiding the use of essential energy resources.
New regulations, effective since December 14, now compel energy suppliers to assist customers facing financial difficulties with their energy bills. Ofgem mandates companies to proactively reach out to vulnerable customers who miss two monthly or one quarterly payment, conducting financial assessments to determine the nature of their billing problems. Energy firms are obligated to offer affordable payment plans or repayment holidays when appropriate.
This initiative comes at a crucial time as household energy prices are slated to rise again in January, with the regulator projecting a surge in the typical annual household bill to £1,928. The additional financial strain on households further underscores the necessity of community-driven initiatives like Share the Warmth.
As the winter chill intensifies, the Bristol Centre for Sustainable Energy aims to be a beacon of support for those grappling with the economic burden of rising energy costs. The Share the Warmth appeal not only addresses immediate financial concerns but also advocates for systemic change to ensure that individuals and families can comfortably weather the winter months without compromising their well-being.
