Avast Antivirus Settlement: Millions of Americans Eligible for Compensation
Millions of Americans who purchased antivirus software from Avast may be eligible to receive compensation as part of a $16.5 million settlement with the Federal Trade Commission (FTC). The FTC announced the settlement on Monday, revealing that nearly 3.7 million consumers who bought Avast’s software between August 2014 and January 2020 will be notified via email about their eligibility to apply for compensation. These emails are expected to arrive in inboxes this week or next. The FTC has set up a dedicated website for eligible consumers to file their claims online at www.ftc.gov/Avast. Those who receive a claim number can apply for a payment at www.avastsettlement.com/file-a-claim. Additional assistance is available by calling the refund administrator at 1-866-290-0165. Claims must be filed by June 5, and payments are expected to be mailed in 2026, depending on the number of applicants.
The Data Privacy Scandal: What Avast Did Wrong
At the heart of this settlement is a data privacy scandal involving Avast, a well-known provider of antivirus software. The FTC alleged that Avast collected sensitive personal data from its customers through its software and browser extensions. This data included details about users’ religious beliefs, health concerns, political leanings, locations, and financial status. Avast had marketed its software as a tool to protect user privacy by blocking third-party tracking. However, the company allegedly sold this data to more than 100 third-party companies through a subsidiary called Jumpshot without users’ consent. This practice, which lasted for years, violated consumer trust and led to the FTC investigation and subsequent settlement. Avast did not respond to requests for comment on the matter.
How to Apply for Compensation
Eligible consumers will receive an email notification from the FTC with details on how to file a claim. The email will include a claim number, which is required to submit an application online at www.avastsettlement.com/file-a-claim. The compensation amount will depend on the number of claims filed, as the $16.5 million settlement fund will be divided among all eligible applicants. The FTC has emphasized that consumers must file their claims by June 5 to receive compensation. Payments are expected to be distributed in 2026, following the processing of all claims. For those who need assistance with the claims process, the refund administrator is available to help at 1-866-290-0165.
Frequently Asked Questions About the Settlement
Many consumers may have questions about the settlement and how it affects them. Here are some key details:
- Who is eligible? Anyone who purchased Avast antivirus software between August 2014 and January 2020 may be eligible for compensation.
- How much will I receive? The amount of compensation will depend on the total number of claims filed. The $16.5 million settlement fund will be distributed proportionally among all eligible applicants.
- When will payments be made? Payments are expected to be mailed in 2026, after all claims have been processed.
- What if I didn’t receive an email? If you believe you are eligible but didn’t receive an email, you can visit www.ftc.gov/Avast for more information or contact the refund administrator at 1-866-290-0165.
Consequences for Avast: A Blow to Consumer Trust
The settlement marks a significant blow to Avast’s reputation, as it has been accused of misleading consumers about its data practices. While the company claimed to protect user privacy, it was secretly selling sensitive data to third parties. This breach of trust has raised concerns among consumers and regulators about the transparency of data collection practices in the tech industry. The FTC’s actions send a clear message that companies must prioritize consumer privacy and adhere to truthful advertising practices. While Avast did not respond to the allegations, the settlement serves as a reminder of the importance of holding companies accountable for their data practices.
A Call to Action for Consumers: Stay Vigilant
The Avast settlement serves as a reminder for consumers to remain vigilant about their data privacy. While the FTC is working to hold companies accountable, individuals must also take steps to protect their personal information. This includes reading privacy policies carefully, being cautious about the data they share, and using reputable software that prioritizes user security. For those affected by the Avast settlement, the next steps are clear: file a claim by June 5 and stay informed about the status of the compensation process. By taking these steps, consumers can reclaim some of what they lost and advocate for greater transparency in the companies they trust with their data.
